About Us

Kalash Services Pvt. Ltd. is a leading BPO and contact center company based in Jawalakhel, Lalitpur, Nepal. Since 2018, we have delivered international-standard services in customer support, back-office operations, human resource outsourcing, and IT-enabled solutions. Our customized offerings cater to industries including ISPs, banking, insurance, telecom, healthcare, automobiles, media, and government sectors.

We combine modern infrastructure, advanced technology, and a skilled workforce to provide 24/7 support that is reliable, scalable, and cost-effective. Our services include inbound/outbound call handling, chat and ticket support, virtual assistance, appointment scheduling, and software development.

Kalash takes pride in its client-centric approach, high customer retention, and a team of 350+ professionals dedicated to excellence. With in-house software capabilities and multilingual support, we ensure quality and adaptability across every interaction.

Our vision is to be the preferred outsourcing partner, delivering exceptional customer experiences and operational efficiency to clients locally and globally.